Everything you need to know about the product and billing.
What is your cancellation policy for tee times?
All tee time cancellation policies directly reflect those of the courses.
I had an issue with billing - who should I reach out to?
You can connect with our support team directly through the app or by sending an email to support@trybackswing.com
I'd like to call someone directly; is that an option?
Our agents will assist you via the support messaging in the app or via the support email of support@trybackswing.com. If there's a phone call needed our agent(s) will reach out to schedule.
My username is taken
If your username is taken then there's no way to get it for you.
How do I delete my account?
You can delete your account by emailing delete@trybackswing.com. We'll proceed to delete your account within 3-5 days, to delete your account faster, please refer to your profile page in your app.
Can't Find what you're looking for?
Reach out our team and we'll get back to you the moment we're able.
